Jiveez ( "we," "our," or "us") values your privacy. This Privacy Policy ("Policy") describes how Jiveez collects, uses, discloses, and otherwise processes the personal information described in this Policy, as well as your rights and choices regarding such personal information.
When you create a profile on one of our services, your personal information may also be visible to users of our other services, other applications we own, and other non-owned applications and websites with which we share a live streaming platform.
By using our Services (defined below), you consent to the processing of your personal information as described in this Policy. Your use of our Services and any dispute over privacy is subject to this Policy and our Terms and Conditions, including their applicable provisions regarding limitation of damages and dispute resolution.
Table of contents :
scope
Personal Information Collected
Purpose of collection and processing
Disclosure of Personal Information
Cookies and Analytics
System permissions we use
Third-party SDKs we use
Your Privacy Choices
External links and features
User Generated Content
Safety
Children’s Privacy
Changes to this Policy
contact us
1 Scope
Except as otherwise described below, this Policy applies to personal information that Jiveez collects and processes about: visitors to the website on which this Policy is posted, including any website that links to or posts this Policy (the “Website”); individuals who download and use our mobile application (the “Mobile App”); individuals who register for or participate in events, surveys, research, promotions and sweepstakes we run; current, former and prospective customers, suppliers and service providers, and business partners; and individuals who communicate with or otherwise interact or participate in services offered by us or through our websites, mobile applications or other online services (collectively, the “Services”).
2. Collection of Personal Information
As further described below, we may collect Personal Information directly from you, from third-party sources, and automatically when you use our Services.
Personal Information Collected Directly from You. While the personal information we collect varies depending on your use of our Services and our interactions with you, in general, we may collect the following categories of personal information directly from you:
Contact Information. When you contact us, including when you send us a message or register to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you choose to provide.
Account and Profile Information. When you register for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, race and gender, profile picture and photo, billing address information, and any other information related to creating or maintaining your account or that you submit to us through your account.
Purchases, Payments, and Rewards. When you make a purchase or payment through our Services, we may collect payment type, payment card details, billing, shipping address, purchase information, and any other financial or business-related information necessary to facilitate our Services.
Jiveez users by email, telephone or otherwise , including when you sign up for our mailing list, fill out a form on our website or mobile application, interact with our social media pages, post a comment or testimonial, submit content in any online discussion group, or otherwise enter information into a public-facing comment field, blog or community forum sponsored by or affiliated with Jiveez , we may collect, receive and maintain a record of your contact information, communications and interactions, your posts or submissions, and our responses (as applicable).
Promotional Information. If you consent to receive marketing information from us, we may collect your name, email address, phone number, preferences, and, if relevant, information about your account and profile, including the services and features you use. If you participate in a special event, offer, program or promotion we offer, we may also collect certain contact information, your age, and any other information as may be required by law. If you win a promotion, we may also need to collect certain tax information and/or exemptions and waivers, depending on the prize.
Responses and Feedback. If you participate in a survey, questionnaire or research activity or program we conduct (for example, to improve user satisfaction or other similar purposes), we may collect your responses and feedback, as well as any other information you choose to provide.
Event and Registration Details. We may also collect personal information related to your attendance at our events and other requests you submit to us related to our services. For example, if you register for or attend an event hosted or sponsored by us, we may collect information related to your registration and attendance at such event.
Preferences and other requests. We may also collect information about your preferences, including communication preferences, preferences related to your use of our services, and any other preferences or requests you provide when you interact with us.
Business Development Information. In order to evaluate and pursue potential business opportunities, we may collect and receive personal information about existing, former and potential customers, suppliers and service providers, business partners, including contact information and other similar identifiers, corporate and professional information, and correspondence records.
Biometric information collected with your consent is used for limited purposes only. We do not generally collect biometric information from users. However, in certain circumstances, we may ask for your consent to process biometric information and identifiers to combat fraudulent accounts (including bots) and other abuse of our services, for age estimation and verification purposes, and for profile verification purposes. Further details are available in our biometric data specific notice, which can be accessed here.
Personal Information Collected from Third Parties. We may also collect and receive certain personal information about you from third-party sources, such as business partners, customers and other Jiveez users, data analytics and marketing providers, operating systems and social media platforms, public databases, and vendors and service providers who provide services or perform functions on our behalf. For example, we may collect your name, contact details, and other similar information from business partners, vendors, and service providers in order to provide our services. In addition, we may collect the following information from third-party sources:
Social Media and Platform Registration Information. When using our Services, you may choose to share information or content, log in or register for the Services through various social media platforms, social networking services or other third-party features or integrated services. When you connect to our Services using a social media account or other similar integrated services and features, we may collect or receive personal information about you that you provide to that social media account, service or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friends list, and other similar information provided on your profile. You should check the privacy settings on each social media platform, feature or integrated service to better understand how these parties may use, disclose or otherwise process your personal information.
Referral Information. We may provide you with the ability to invite friends or refer other users to visit or use our Services. In doing so, we may collect and receive certain personal information about you, including information from other existing or potential Jiveez users and customers who also engage in these activities.
Prospect and Lead Information. We may receive prospect and lead information from third parties about potential customers who may be interested in our services. We may also work with third parties to enhance or update our customer information. For example, we may receive certain personal information from data analytics and marketing providers to reach new customers or from business partners, suppliers, and service providers to provide our services.
Personal information collected automatically. We and our third-party service providers may automatically collect or obtain personal information related to your use of our Services, including through the use of cookies, pixel tags and other similar technologies. The personal information we may automatically collect includes:
Device and browsing information. When you use our Services, we may collect browser type, domain name, page views, visit length, date/time stamp, operating system, language, device type, unique ID, internet service provider, referring and exit URLs, clickstream data, operating system, language, and similar device and browsing information.
Activity and Usage. We may also collect information about your activity related to your use of the Services, such as information about links clicked, searches, features used, items viewed, time spent on the Services, your interactions with us and others on the Services, and other similar activity and usage information.
3. Purpose of collection and processing
In general, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:
Service and Support. To provide and operate our Services, manage your account, communicate with you about your use of the Services, provide troubleshooting, technical assistance or similar support purposes, as well as respond to your inquiries, fulfill your requests, facilitate payment processing, and otherwise conduct our day-to-day operations.
Analysis and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as evaluating and improving the Site, our Services, and business operations, including developing our Services and their features, and for internal quality control and training purposes.
Communications. To respond to your questions, send you requested materials and briefings, and information and materials about our services and products. We may also use this information to send you administrative messages, such as information about the Services and changes to our terms, conditions, and policies.
Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional communications about our Services, including information about Jiveez events, webinars, demos, sales, deals, discounts, and new products, as well as any other information you signed up to receive.
Research and Surveys. Administering surveys and questionnaires, such as for market research, user satisfaction or other similar purposes.
Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information we or third parties have collected about you in other contexts. In most cases, the information we may combine with personal information collected through the Services to conduct market research, such as demographic information, does not directly identify a consumer.
Planning and administering events. For event planning and other administration-related purposes, such as event registration and attendance, connecting you with other event attendees and Jiveez users, and contacting you about related events, demonstrations, and our Services. We may also use Personal Information to facilitate special events, sweepstakes, contests, and promotions, which may have their own specific rules of participation.
Security and Rights Protection. To protect the Services and our business operations, our rights and the rights of our stakeholders and investors, and to prevent and detect fraud, unauthorized activity and access, and other abuses of our Sites, including where we believe it is necessary to investigate, prevent, or take action in response to illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms and Conditions.
Compliance and Legal Process. Comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, in response to a subpoena, warrant, court order or other legal process, or as part of a formal or informal investigation or request from a law enforcement or government agency.
Audit, Reporting and Other Internal Operations. To conduct financial, tax and accounting audits, audits and assessments of our operations, including our privacy, security and financial controls, and for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.
General business and operational support. Evaluating and implementing mergers, acquisitions, reorganizations, bankruptcy and other business transactions (such as financings), and managing our business, accounting, auditing, compliance, recordkeeping and legal functions.
4. Disclosure of Personal Information
We may disclose the personal information we collect to the following recipients for the purposes listed above, to provide you with our services, to respond to and fulfill your requests, or in accordance with your instructions or consent:
Brands, Affiliates and Subsidiaries. We may disclose the personal information we collect to our brands, affiliates and subsidiaries.
Business Partners. In certain circumstances, Jiveez may partner with other businesses to provide its services, including to facilitate certain programs or special offers, and we may disclose Personal Information to these business partners.
Vendors and Service Providers. We may disclose personal information that we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processors, marketing and market research providers, customer support, data storage, data analytics providers, auditors, consultants, advisors and agents, and legal advisors.
Other Jiveez Users. Sharing information with other users of the Services in the context of certain social features. For example, if you invite others to use our Services, or if you submit or provide information through public-facing interactive features, community forums, or discussion blogs (including when you post a comment or testimonial), certain Personal Information may be accessible and searchable by other users of the Services.
Third-Party Marketing and Analytics Providers. We may also disclose your personal information, such as device and browsing, activity and usage information, to third-party marketing and data analytics providers and other companies that provide marketing, advertising, campaign management or analytics services on our behalf.
We may also disclose your personal information in the following circumstances:
To support business transfers. If we or our affiliates are or might be acquired by, merged with, or invested in by another company, or if any of our assets are or might be transferred to another company (whether as part of a bankruptcy or insolvency proceeding or otherwise), we may disclose or transfer the personal information we have collected from you to that other company in accordance with applicable law. We may also disclose certain personal information to lenders, auditors, and third-party advisors (including attorneys and consultants) as needed prior to completing such a transaction or other corporate transaction, such as a financing or reorganization.
Compliance and Legal Obligations. We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders and other lawful requests from regulators, governmental entities and law enforcement agencies, including in response to national security or law enforcement disclosure requests, or as otherwise required by law or legal process. Additionally, where applicable, we may disclose the names of sweepstakes and contest winners in accordance with applicable law.
Security and Rights Protection. We believe it is necessary to do so to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose Personal Information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and abuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action against violations of our Terms and Conditions. We may also disclose Personal Information in connection with litigation and other legal claims or proceedings in which we are involved, and for our internal accounting, auditing, compliance, recordkeeping, and legal functions.
Other Disclosures. We may disclose personal information in other ways not described above, but we will notify you or obtain your consent, or otherwise obtain legal authorization or requirement.
Notwithstanding anything else described in this Policy, we may use and disclose aggregated, de-identified and other non-identifiable data in connection with our business and services for quality control, analysis, research, development and other purposes. When we use, disclose or process de-identified data (data that is no longer reasonably associated or linkable to an identified or identifiable natural person, household or individual or household device), we will maintain and use the information in de-identified form and will not attempt to re-identify the information except to determine whether our de-identification process is reasonable and in compliance with applicable privacy laws.
5. Cookies and analytics
We and our third-party service providers use cookies, pixels, local storage objects, log files, and other mechanisms to automatically collect browsing, activity, device, and other similar information across our Services. We use this information to analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess security, protect, optimize, and improve the performance of our Services, and for marketing and analytics purposes, and to personalize content across our Services. To manage your preferences regarding cookies, targeted advertising, and other similar tracking mechanisms across our Services, see Section 6 below. Your Privacy Choices.
Cookies. A "cookie" is a small text file stored on a user's device (such as a computer or smartphone) by a website that the user visits. Cookies are created and sent to the user's browser by a website server, where they are stored for future reference. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster login process, support the security and performance of the Services, or allow us to track aggregate and statistical information about user activities within the Services.
Pixel tags. Pixel tags (sometimes called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. Cookies are stored locally on your device, while pixel tags are embedded invisibly on web pages and online content. We may use them on our Services, among other things, to track user activity and to help us manage content and compile usage statistics. We may also use them in our emails to let us know when they have been opened or forwarded so we can track response rates and measure the effectiveness of our communications.
Log Files. We may collect certain activity information in log files. Log file information is collected automatically when you visit our website. We record certain information from these log files, including the web request, IP address, browser type and version, language information, referring and exit URLs, links clicked, pages viewed, and other similar information.
Third-Party Analytics. We may use automated devices, applications, and tools operated by third-party companies to evaluate use of our Services. These third-party companies may use cookies, pixels, and other tracking technologies to collect data about use of our Services and provide us with reports and metrics that help us evaluate use of our Services and improve performance and user experience. To learn more about the privacy practices of Google, please review the Google Privacy Policy at https://www.google.com/policies/privacy/partners/. You can also prevent your data from being used by Google Analytics by downloading the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Third-Party Advertising. We work with third-party ad networks, analytics, marketing partners, mobile ad networks, and others (“Third-Party Advertising Companies”) to personalize content and display ads on our Services, as well as to manage our advertising on third-party websites. We and these Third-Party Advertising Companies may use cookies, pixel tags, SDKs, and other tools to collect browsing and activity information across our Services (and on third-party websites and services), as well as IP addresses, unique IDs, cookie and advertising IDs, and other online identifiers. We and these Third-Party Advertising Companies use this information to provide you with more relevant advertising and content on our Services and on third-party websites, and to measure the success of such advertising and content.
Cross-device use. We and our third-party service providers may use information we collect about you (whether directly from our websites or mobile applications, or across your device or from third-party sources) to help us and our third-party service providers recognize you across other devices you use (e.g., mobile phones, tablets, other computers, etc.). We and our third-party service providers may also use cross-device use and other information we learn about you to provide targeted advertising or personalize content on our Services. To opt-out of cross-device advertising, you may follow the instructions below. Please note that if you opt-out of these targeted advertising cookies, the opt-out will be specific to the web browser, application, or device from which you access the opt-out. If you use multiple devices or web browsers, you will need to opt-out on each browser or device you use.
Customized Lists and Matching. We may share or make available certain customer list information (such as your name, email address, and other contact information) to third parties so that we can better serve you advertising and content on third-party websites, platforms, and services. In some cases, these third parties may help us enhance our customer lists with additional demographic or other similar information so that we can better target our advertising and marketing campaigns.
6.System permissions we use
We may need to use the system permissions in your device (excluding permissions called by third parties) to collect relevant personal information. You can choose whether to authorize us to use the relevant permissions of your device. If you do not authorize us to use the relevant permissions, some services may be unavailable, but it will not affect your use of other functions.
Album and storage permissions
Once you agree to enable this permission, we will use the photo album reading and storage function on your device. This function will be used to upload text, images, videos and other content in your device, and can also cache text, images, and video content generated during your use of products or services. Please be aware that we will not automatically read the storage content of your local photo album. We will only obtain image/video data after you agree to enable this permission and actively select the corresponding image in the photo album. If you refuse this authorization, the aforementioned function will not work properly.
Microphone permissions
Once you agree to enable this permission, we will use the microphone function on your device and recognize the voice information you upload. This permission will be used to implement the voice input function and collect and recognize the voice information input during the implementation of the above function. If you refuse this authorization, the above function will not be available.
Message push permissions
Once you agree to enable this permission, we will push messages to you so that you can receive and understand our notifications in a timely manner. If you refuse this authorization, you will not be able to receive the messages we push to you.
Camera permissions
Once you agree to enable this permission, we will use the camera function on your device. This function will be used to take photos and record videos, and collect and identify the pictures and videos taken or recorded during the implementation of the above functions. If you refuse this authorization, the above functions will not be available.
Application function top permissions
In order to float the "Voice Room-Minimize" content above other content, we will apply for permission to use your application function to top it. If you refuse such authorization, the above function will not be available.
Device Information Access Permissions
After you agree to enable this permission, in order to protect your account and login security, we will collect your corresponding device information for optimizing user experience, security checks, identifying whether it is a commonly used device, and device binding status. If you are an Android user, your refusal to grant this authorization will result in your inability to use this product and/or service normally. If you are an iOS user, you may not be able to directly refuse or close the above authorization due to the limitations of the iOS system, but for some device information (for example, IDFA information, which is subject to the actual situation updated from time to time by the iOS system policy), you can choose whether to authorize us to collect it. If you refuse to authorize, we may not be able to provide you with the corresponding functions or services (for example, if you refuse us to collect your IDFA information, we will not be able to provide you with personalized display based on the IDFA tracking identifier).
Access network and obtain network status permissions
Our APP can only connect to the Internet after you agree to enable this permission. At the same time, for the purpose of risk control and service provision, we can also monitor network changes and remind users of the current network environment. If you refuse this authorization, you will not be able to use this product and/or service normally.
7.Third-party SDKs we use
SDK:rong cloud
Manufacturer：rong cloud
Purpose of Use：Provide real-time messaging functions and services
Collected Information: Device brand, device model, ANDROID_ID, operating system version, CPU information, memory usage, IP address, network access method and type, user ID under App Key, application package name, time zone, language, App version number, App Key of App, user token, RongCloud SDK version number, operator code MNO, interface call error code, link failure error code
Privacy Policy：https://doc.rongcloud.cn/rcloud/-/-/privacy#%E4%B8%80-imlib-sdk
SDK:Agora
Manufacturer：Agora
Purpose of Use：Voice calls
Collected Information: Network type, user local IP address, WlFl and cellular network signal status,operating system,device model, CPU,memory,device power,audio stream data,Bluetooth, network delay,packet loss rate, bit rate,resolution, audio bit rate,sample rate
Privacy Policy：https://www.shengwang.cn/SDK-privacy-policy/
SDK:Facebook
Manufacturer：Meta
Purpose of Use：facebook event manager
Collected Information:Please refer to https://www.facebook.com/privacy/policy/?section_id=1-WhatInformationDoWe
Privacy Policy：https://www.facebook.com/privacy/policy/?section_id=0-WhatIsThePrivacy
SDK:google
Manufacturer：google
Purpose of Use：Log in
Collected Information: OpenID
Privacy Policy：https://policies.google.cn/privacy
SDK:adjust
Manufacturer：Adjust
Purpose of Use：Installation data attribution analysis
Collected Information:App activity,Device or other identifiers
Privacy Policy：https://help.adjust.com/en/article/google-play-data-safety#data-collection-by-adjusts-sdk
We try our best to provide security measures for users' personal information, to prevent illegal use, unauthorized access, disclosure, leakage, damage and loss of users' personal information. We will use all possible security measures within a reasonable security level to ensure the information security. For example, we will use encryption technology (e.g., SSL), anonymization, encrypted storage and other means to protect your personal information; We will establish trusted protection mechanisms against malicious attacks on personal information; We will establish access control mechanism, abide by the principle of minimum access, and ensure that only authorized personnel will have access to personal information; We will carry out training courses on security and personal information protection to strengthen employees' understanding on personal information protection.
We will take all reasonably practicable measures to avoid collection of irrelevant personal information.If you find that your personal information, especially your account or password, has been compromised, please contact us immediately so that we can take appropriate measures according to your application.Please note that you voluntarily share or even publicly share your information when using our services, which may involve your personal information or others' personal information. Please carefully consider whether to share or even publicly share such information when using our services.
8.Your Privacy Choices
Managing Your Preferences. We provide you with a variety of ways to manage your preferences and privacy choices, as described be